Passkey

In addition to the standard login method with an email address and password, it is possible to set up a passkey. This allows you to log in with a biometric sensor such as facial recognition or a fingerprint, PIN code or pattern without having to remember and enter an account and password.

A passkey can be set up as a login, but also as MFA (multi factor) security.

Where can I find my passkey?

We are currently receiving many questions from you asking “where can I find my passkey”. Whether consciously or unconsciously, you have set this security yourself and therefore we unfortunately cannot provide this information. It is up to you to enter the correct passkey that has been set on the PC.

Disable Passkey

If you have entered a passkey to be able to log in easily, you can disable it by going to your Trimble account via the link below:

https://myaccount.trimble.com

In the right-hand section under the heading “Manage Passkeys”, you can create new keys or modify or delete previously created keys.

Disable Passkey MFA

If you have set a passkey as MFA (multi factor) security, you can disable it by going to your Trimble account via the link below:

https://myaccount.trimble.com

In the right-hand section, you can enable or disable security in one go under the heading “MFA”. You can also use the “Settings” button behind the passkey to set a new passkey or to change or delete previously created passkeys.

Reset

If you are no longer able to find out which security settings you have chosen, you can have them reset. Please note that this may take a few days. To reset these security settings, please contact us.